The Murkiness of Medicaid and Medicare

The guessing game of how much will be reimbursed and the timeline for it to appear can run physicians out of business In its most basic form, success in business is simply making more money than you spend. When applied to the business of medicine, the lines of success become murky. Success or profitability in any […]

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Bankers get bad headlines everyday

But it turns out they’re your best friends The Small Business Association says that half of new businesses survive five years or more, and only one-third make it to the 10-year mark. The threats are real and one need only start and grow a business to face the usual perils: cash shortages, expanding payroll demands, staff turnover, […]

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Workplace Bullies: They cost you your business

Tips to improve your life and business Employee turnover is the single most expensive cost for small to medium-sized businesses – at least it is in our business (and from the informal research I’ve conducted with other CEOs). A Gallup poll agrees with our findings. The study of more than 7,000 working American adults found that 50 […]

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Should you compromise company policies?

As business owners and management executives, this question frequently confronts us. Almost 10 years ago, when we opened our doors, we had no policies. It was “workday by winging it” and often it felt as if we were re-inventing the wheel, which was not only inefficient but also distracting. Our roller coaster experience of rapid […]

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First: Do No Harm

“We seek someone fundamentally nice. Life is too short to work with anyone else.” This is the most important line in our job postings. Even though we spell out who we are looking for, that elusive nice person can be hard to find. The “hire nice people” commitment has never been more critical. There will […]

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Perspectives and purpose for work and life

Last weekend I lost three people through three different circumstances – my uncle, a friend and my mother’s closest friend. In moments like this, all the important work is put on hold and the emotional work begins. It’s sometimes impossible to hit the pause button in the work-life juggle, but the shocking permanence of death […]

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Cyber crime can wreak havoc on your business

As a leader, it’s hard to admit poor judgment and corporate weakness. But here I am, confessing that we fell victim to a “spear phishing” scam resulting in a $50,000 loss to our company, despite having IT security measures and staff training in place. Here’s what happened when my company fell victim to a phishing […]

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